Introduction
Playback Sync connects the Charts in ChartBuilder to the setlist in Playback in real time; the Charts scroll/swipe automatically and follow all changes in Playback.
Playback Sync is a broadcast enabled from Playback
ChartBuilder can see and connect to available Playback devices that are connected to the same network
Once connected and in sync, ChartBuilder will automatically follow Playback’s every move.
Playback Sync will work with MultiTracks.com catalogue songs AND cloud songs you’ve uploaded tracks and created charts for.
What’s Required?
What’s Required?
The accounts logged in to Playback and ChartBuilder must be a part of the same Organization and be added or have access to the setlists being used. Learn how to manage your team.
Any people in your Organization with a ChartBuilder App seat can log into ChartBuilder and use Playback Sync.
The team needs access to the charts. You’d need to either purchase charts or have an active Chart Pro subscription, and each team member would need a ChartBuilder seat. Learn More.
Playback must be on a Wi-Fi or hard-wired network shared with the ChartBuilder devices and connected to the internet. To prevent any device interference, we recommend a private network reserved for Playback Sync using a dedicated router.
Playback Sync is available to all Playback tiers (including the free Intro tier).
Which Playback Actions will be followed by ChartBuilder?
Track Playback: ChartBuilder will automatically scroll through song sections and highlight the current section, as well as switch songs through programmed transitions
Live navigation actions: Loop, Live ReOrder, and Live Crossfading
Song section scrolling and song selection while Tracks are paused
Setlist Updates: When Playback saves a new version of the currently synced setlist, ChartBuilder will automatically receive the update.
Setlist Changes: If Playback opens a new setlist, ChartBuilder will automatically be prompted to open the new setlist.
Enabling Playback Sync
Step 1: Enable Sync in Playback
Playback Sync is enabled in Playback and stays online while using setlists. Every action in Playback will be broadcast to connected ChartBuilder devices. To enable simply:
Open the setlist you’d like to use or build your setlist.
Save your setlist to the cloud from the setlist menu.
Open the More Menu by tapping on the three-line-menu icon in the upper right corner.
Tap on the Playback Sync cell to make your Playback device available. ChartBuilder will see your device available under your username.
Step 2: Connect ChartBuilder to Playback
Log in to ChartBuilder and navigate to Settings -> Playback Sync. Here you can see all Playback devices currently available for Sync.
Tap on the Playback device to connect. Once connected, ChartBuilder will see which setlist is currently opened.
Tap GO TO SETLIST to enter Sync Mode and open the setlist currently in Playback.
Sync Mode
While in Sync Mode, ChartBuilder automatically follows every move of Playback.
The Chart View is locked to Scrolling Mode and the RehearsalMix Player is disabled.
Setlist Auto-Update: When Playback saves a new setlist update, ChartBuilder will automatically implement the update after a 5 second countdown.
Leave Sync Mode by manually choosing a new song in ChartBuilder or backing out of the setlist. Re-sync to Playback at any time by tapping Sync to Playback banner in the Setlist Overview or Chart View.
Having any trouble setting up or utilizing Playback Sync reliably?
See 📖Playback Sync Troubleshooting