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No license available Error in ProPresenter
If receiving the message "No license available" in ProPresenter, this indicates that the MultiTracks.com account that's signed into ProPresenter does not have a valid Chart Pro License. There are a number of possible reasons for this. So the steps to resolve would be either of the following:
Problem: The Chart Pro subscription has expired and needs to be renewed.
Resolution: Have an admin renew the subscription on MultiTracks.com via their manage subscription page, or the pricing page on MultiTracks.com.
Problem: The Chart Pro seat has been removed from this user/account.
Resolution: A MultiTracks.com admin can re-assign the Chart Pro seat to the account from the People Page of their account.
Problem: There is a technical problem with the currently assigned Chart Pro seat.
Resolution: Un-assign the existing Chart Pro license/seat from the account needing access in ProPresenter, and save changes. Then re-assign a new Chart Pro seat to the account.
"Unable to Authorize the presentation"
If seeing the above message in ProPresenter, it means the currently-selected song template in ProPresenter has not been properly authorized. Simply click "Retry" while connected to the internet to re-authorize the template.
Other possible resolution steps for the above: