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Before Getting Started, please confirm:
Account has an active Chart Pro subscription, annual or monthly.
Account has not reached the Chart Pro chart limit
(Found on your Chart Pro account page)
Account setting things up is an Organization Admin on MultiTracks.com, and a full Planning Center Organization Admin. (More info here).
Connecting MultiTracks.com and Planning Center Accounts
Importing your Chart Pro files directly into Planning Center is easy. First you'll need to connect your MultiTracks.com and Planning Center accounts from the Connected Accounts page on MultiTracks.com here: Connected Accounts
More info: Connecting Planning Center accounts Article
Setup Admins to Import Charts
The next necessary step in the process would be granting Chart Pro import access to people on your MultiTracks.com account, and Planning Center account.
After importing and/or linking the admins from MultiTracks.com, you'll also need to give that profile Chart Pro permissions by checking the "Chart Pro" checkmark underneath the profile info.
Granting Chart Pro permissions will allow this user to unlock new song charts which deduct from the organization's Chart Pro chart limit. Learn More.
Now your admins are all setup to import charts within Planning Center Services!
Importing Charts into Planning Center
With the organizations and accounts linked up and ready to go, your Planning Center editors and admins can now import Chart Pro content when adding new songs, or to existing songs. Please note that MultiTracks.com admins can check the status of the Chart Pro subscription credits directly on the Chart Pro Account page at MultiTracks.com.
To import Chart Pro content with a new song you're adding into MultiTracks.com, simply select the "Chart Pro" checkbox before submitting your new song form.
To import Chart Pro content with an existing song in your library, simply use the "Add files" menu for that song and select the "Chart Pro" tab.
You'll be met with options to select files to import, and then hit "Submit."
Your files are now imported and ready to go! Running into any specific issues? See the Planning Center Chart Pro Troubleshooting article here.