Planning Center Auto Update for service types and setlists has been turned off for maintenance for the past several months. We used that time to rebuild the integration from the ground up. It's fully working again, and it's faster and reaches further ahead than before.
What's changed
Sync speed: Before, changes synced once every 24 hours, grouped together. Now, changes made to a plan in Planning Center sync to the linked MultiTracks.com setlist within 1–2 minutes.
How far ahead: Before, only setlists within the next 2 weeks stayed up to date. Now, setlists within the next 90 days stay up to date.
Team members: Before, people were added to and removed from setlists once a day. Now, team changes in Planning Center reach the MultiTracks.com setlist within 1–2 minutes.
Setlists dated more than 90 days out won't be imported or updated automatically. You can still import or update them by hand.
Is Auto Update on for my account?
New connections (on or after September 1, 2026): Auto Update is on by default for every service type and setlist you import. You can turn it off for any service type or setlist.
Existing connections (before September 1, 2026): Auto Update is off by default. Turn it on for each service type and setlist you want to keep in sync.
Note: Changing a service type's setting doesn't change setlists you've already imported. Update each of those setlists individually.
Before you turn it on
Sync only goes one way: from Planning Center to MultiTracks.com. When Auto Update runs, the Planning Center plan overwrites the MultiTracks.com setlist.
If changing the keys, or songs, or order in MultiTracks.com (Website, ChartBuilder or Playback) and the setlist has auto-update enabled, ensure the same changes are made in Planning Center, or that Auto Update is disabled for that setlist.
Since Planning Center will be the source of truth for song key, song order, and songs in the MultiTracks.com setlist.
Your MultiTracks.com work could be lost or reset, if you change any of the below items in a MultiTracks.com setlist without updating them in Planning Center.
Song key changes
Song position/order changes
Songs removed or added.
Make sure your MultiTracks.com account is connected to Planning Center. You can view this on the "Connected Accounts" page on MultiTracks.com.
Ensure your Planning Center and MultiTracks.com songs are linked by Linking your most-common used songs on the Song Link page. Unlinked songs can sync incorrectly when used in Planning Center plans.
Example Scenario breakdown:
Example Scenario breakdown:
The Worship Leader created the Plan in Planning Center, adds all of the songs in the Planning Center Plan, and then opens the Planning Center setlist on MultiTracks.com.
The worship leader has the MultiTracks.com setlist "Auto Update from Planning Center" setting enabled.
Another admin on the worship team, opens the songs in Playback, and during a rehearsal, decide to swap song 3 and 4, and change the key of song 2. They make the changes in Playback and save them to the cloud.
The next day, the worship leader adds a new team member to the plan, or makes a change in the Planning Center plan, and auto-update is triggered. The MultiTracks.com setlist reverts the setlist in the cloud back to the song order and song keys represented in Planning Center.
The worship team then lost some work on the setlist, or has some confusion because the setlist reverted back to what it was prior to rehearsal.
For this reason and example, it's important to either
always ensure Planning Center plans match MultiTracks.com setlists, and song links are accurate.
ordisable auto update if MultiTracks.com setlists won't accurately reflect the Planning Center plan.
How to get started
Step 1: Turn on Auto Update for one setlist.
Pick an upcoming setlist within the next 90 days and turn on Auto Update in its setlist details on MultiTracks.com. More in our Auto Update article.
Step 2: Turn on Auto Update for a whole service type.
Once you're comfortable with how it works, turn it on for an entire service type from your Service Types page.
Is two-way sync possible?
Yes, with the MultiTracks MCP, it's possible to keep both MultiTracks.com setlists and Planning Center Plans in sync and up to date, both ways. Learn more about the MCP here.
Questions? Reach out to our support team at support@multitracks.com. We're happy to help.
