GET STARTED | Playback Rentals

A beginner's guide to the Playback Rental subscription from

Trevor avatar
Written by Trevor
Updated over a week ago

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Playback Rentals Overview

Playback Rentals is a content subscription that allows an organization to rent AppTracks in the Playback app, to always have access to our entire catalogue of multitracks in the Playback app. (Playback is currently available on devices running iOS, iPadOS, and MacOS).

Playback rentals are weekly rentals that last for 7 days on a single device. So the 16 rental plan would allow an organization to rent 4 unique songs each week on a single device. (We also include free additional rentals for all months that include 5 Sundays to ensure organizations always have the right amount of rentals for their needs).
Wondering about how your team can plan ahead and rehearse?
Your team leaders and admins can utilize click and guide placeholders for every song in our catalogue to plan setlists out as far in advance as you’d like.
Your band members can rehearse to the songs as far in advance as they’d like as well with our comprehensive rehearsal tools. For more info check out RehearsalMix (Article Link) and ChartBuilder (Article Link).

Selecting the Right Plan

Playback rentals comes in plans of all different sizes, starting at just 16 rentals per month, and scaling up to fit the needs of larger organizations, like multi-campus organizations for example.

Upgrading Your Plan

At any point in your subscription, you can upgrade your rental plan to instantly add additional rentals to your account. So you don’t need to worry about running out and not having any options. If you’d like more assistance, we’d recommend reaching out to our sales team using the messenger icon on the bottom right of this page. ↘️

Renting your First songs

Setting up Rental Permissions

When getting started, you’ll want to make sure anyone on your organization that needs to be able to spend rentals, has access to spend those rentals. You can manage these permissions by checking the “Playback Rentals” check underneath a user’s account on the People Page of your account. In this screenshot below, we’ve assigned John Doe the Playback Rentals permission and saved the changes, enabling John to spend our Playback rentals to unlock tracks for songs in the Playback app.

Note: Rentals are device specific and a rental will be required for each device used to unlock the tracks.

How to Rent

There are two main ways to spend your rentals to unlock tracks! Renting directly from within Playback, or renting from the website and choosing which device to process the rentals on.

  1. Renting through the Playback App
    This is one of the more-commonly used ways to rent tracks, and ensures you’re renting on the correct device. You can rent tracks in Playback by simply opening your pre-made setlist, or building a new setlist and searching for songs from the “all songs” catalogue. When adding songs, you can choose to load in the click and guide, or rent the content starting at that moment.

  2. Renting through
    You can also rent songs from your library directly, or from within a setlist you’ve created. Simply open up the library page for that song, and choose the “Rent” option in the list of track products on the right.

    Then, choose the device you’d like to rent on and your rental will start processing for that device!

Rental Processing

each song rented is processed through Processing for a rental will usually take 2-5 minutes or less. After the content is processed, it will be ready for download inside the Playback device the content was rented on and will be available for 7 days on that device.

Rental History

Your rental history can be viewed and accessed by anyone with Playback rental permissions on Simply find the “Playback” tab on the account page to view your rental history.

Other FAQs and info

For other FAQs on Playback Rentals, view the Playback Rental FAQs article in our help center.

To get started and sign up, view the Playback Rentals Product Page on!

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