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GET STARTED | Playback Rentals

A beginner's guide to the Playback Rental subscription from

Trevor avatar
Written by Trevor
Updated over a week ago

Playback Rentals Overview

Playback Rentals is a content subscription that allows an organization to rent AppTracks in the Playback app, to always have access to our entire catalogue of multitracks in the Playback app.

Important Getting Started Information:
Playback rentals are weekly rentals that last for 7 days from the moment they're unlocked through the website or Playback device, and only available on a single device. Example: The 16 rental tier would allow an organization to rent an average of four unique songs each week on a single device.
(Additional rentals are included on both monthly and annual plans to account for months with 5 Sundays).

Wondering about how your team can plan ahead and rehearse?

Your team leaders and admins can utilize click and guide placeholders for every song in our catalogue to plan setlists out as far in advance as you’d like.
Your band members can rehearse to the songs as far in advance as they’d like as well with our comprehensive rehearsal tools. For more info check out RehearsalMix (Article Link) and ChartBuilder (Article Link).

Selecting the Right Plan

Playback rentals comes in plans of all different sizes, starting at just 16 rentals per month, and scaling up to fit the needs of larger organizations.

Upgrading Your Plan / Adding Rentals

At any point in your subscription, a Playback Rental subscription can be upgraded to instantly add additional rentals. This can be done by increasing the rental tier from the 🌐Manage Subscription page on the website.

Renting your First songs

Setting up Rental Permissions

When getting started, first assign "Playback Rentals" permission to anyone on the organization that needs to be able to spend Playback Rentals. The permissions can be added to a person by checking the “Playback Rentals” check underneath the user’s name on the 🌐People Page on

Note: Rentals are device specific and a rental will be required for each device used to unlock the tracks.

How to Rent

There are two main ways to spend your rentals to unlock tracks! Renting directly from within Playback, or renting from the website and choosing which device to process the rentals on.

  1. Renting through the Playback App
    This is one of the more-commonly used ways to rent tracks, and ensures you’re renting on the correct device. You can rent tracks in Playback by simply opening your pre-made setlist, or building a new setlist and searching for songs from the “all songs” catalogue. When adding songs, you can choose to load in the click and guide, or rent the content starting at that moment.

  2. Renting through
    You can also rent songs from your library directly, or from within a setlist you’ve created. Simply open up the library page for that song, and choose the “Rent” option in the list of track products on the right.

    Then, choose the device you’d like to rent on and your rental will start processing for that device!

Rental Processing

Each song rented is processed through Processing for a rental will usually take around 30 second to 5 minutes, and then the song will be ready to be downloaded on to the Playback Device. After the content is processed, it will be available for 7 days on that single device.

Checking Rental History

Playback Rental usage and history can be viewed and accessed by anyone with Playback rental permissions on Simply navigate to the “Playback” tab on the account page to view the rental history and amount of remaining rentals.

Other FAQs and info

For other FAQs on Playback Rentals, view the Playback Rental FAQs article in our help center.

To get started and sign up, view the Playback Rentals Product Page on!

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