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How can my team access Playback?

Learn what user permissions and content subscriptions unlock setlists in Playback for members of your team.

Trevor avatar
Written by Trevor
Updated over a week ago

In order to open and access an organization's setlist in Playback a person in the organization would need:

  • The proper User Permission for viewing, opening and/or editing the setlist.

  • The Required Subscription(s) for accessing the Tracks, Ambient Pads, etc. included in the setlist and app being used.

Note: Playback access is not recommended for rehearsal use in most scenarios. Instead, organizations should look toward RehearsalMix for their team to rehearse from anywhere and learn the songs in the arrangements made in Playback. To learn more, see Getting Started | RehearsalMix.


User Roles and Permissions

In order for a user to access a particular Playback setlist, they'd first need to have the correct user role and/or permissions.

  1. Organization and Campus Admins: View, Open, edit and save to Cloud any Setlist in the Organization.

  2. Team Leaders: View, Open, Edit, and Save to cloud any Setlist they are added to* or they have created.

  3. Team Members: Open and locally edit any setlists they are added to*.
    Team members cannot overwrite the saved Cloud version of a shared Setlist.

*Users can be added to or removed from MultiTracks.com setlists on the MultiTracks.com website or ChartBuilder app by any Team Leader or Admin


Required Subscriptions for Sharing Playback Access

Beyond the roles and permissions, members of an organization needing access to setlists in Playback will need subscription requirements, based on the organization's needs. There are two scenarios explained below.

  1. Organizations utilizing Playback Rentals will need:

    • Playback Rental Permission: This permission can be assigned from the People Page, and gives any user permission to use an organization’s rentals to unlock tracks on their own device.
      NOTE: This should only be granted to admins or music directors collaborating on setlists for live use.

    • Playback Feature Access

      • If using Playback on an iOS or iPadOS device, no further access may be needed for that team member if they don't need access to Playback's paid Premium features. A Playback Premium seat may be necessary if that user needs access to Playback's full paid features. (Feature Breakdown Link)

      • If using Playback on a MacOS device, a Playback Premium seat is required for any user.

    • Other content: If the team member needs access to Cloud Song or Purchased songs, or Purchased Ambient Pads, that team member would also need a Playback Team Sharing seat. (Learn more)

  2. Organizations purchasing track content will need:

    • Playback Team Sharing Seat: Playback Team Sharing seats are a license to share an organization’s purchased content and cloud content with other members of their MultiTracks.com organization. (Learn More)

    • Playback Feature Access

      • If using Playback on an iOS or iPadOS device, no further access may be needed for that team member. A Playback Premium seat may be necessary if that user needs access to those paid features. (Feature Breakdown Link)

      • If using Playback on a MacOS device, a Playback Premium seat is required for any user.

For a deeper breakdown of how to edit user permissions and subscription seats, see How To | Manage Team Member's Roles and Subscriptions.

Other Resources:

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