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MIDI cues are what are used to send MIDI data out of Playback to control external software or hardware (ie; lighting, lyrics, piano or guitar patches, and more).

Saving MIDI cues to the cloud for future recall in Playback requires an active Cloud Pro* subscription.

- Saving MIDI cues to the cloud for future recall in Playback requires an active Cloud Pro* subscription.

*MIDI Cue editing requires Playback Premium *Cloud Pro is included in the Live Bundle and MultiTracks One. *Without Cloud Pro, MIDI will only be stored locally on a Playback device and is not transferrable to other devices.

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- MIDI Cues are only saved to the cloud when exiting MIDI Cue Edit Mode in Playback and only for the single highlighted song at a time.
- MIDI cues or MIDI cue changes will never be saved to the cloud when a setlist is saved, or a custom arrangement is saved for a song.
- MIDI cues or MIDI cue changes can only be saved one song at a time when exiting MIDI Cue Edit Mode.

Saving is as simple as clicking “Done” in the top right corner of Playback after making any change to a MIDI cue, and then selecting the option to “Save to cloud" when prompted.

MIDI cues saved to the cloud will show in the library on MultiTracks.com. To confirm if MIDI is saved to a song, navigate to the "library" page and search for the song. If the MIDI icon is highlighted in dark grey, there is MIDI information saved to the cloud for that song in the “User cues” on a MIDI bus. You can even click in to the MIDI tab to see which MIDI cues and/or changes are saved to the cloud. 

If you receive any type of error when saving to the cloud please try the following:

Check to make sure you have an active Cloud Pro Intro or higher tier subscription on the organization you’re signed into.

If problems persist, reach out to our support team using the messenger below, or attempt the below workaround steps for saving MIDI cues to the cloud:

- Save the setlist to the cloud.
- Create a Brand New Setlist.
- Add one of the songs that the midi cues are not saving for to the empty setlist.
- Then try saving the midi cues to the cloud from this new setlist with just the one song. 
- Repeat for any other affected songs.

- Check to make sure you have an active Cloud Pro Intro or higher tier subscription on the organization you’re signed into. 
- If problems persist, reach out to our support team using the messenger below, or attempt the below workaround steps for saving MIDI cues to the cloud:
 - Save the setlist to the cloud.
 - Create a Brand New Setlist.
 - Add one of the songs that the midi cues are not saving for to the empty setlist.
 - Then try saving the midi cues to the cloud from this new setlist with just the one song. 
 - Repeat for any other affected songs.

Cloud Pro Product Page (🌐<a href="https://www.multitracks.com/products/cloud/" rel="nofollow noopener noreferrer" target="_blank">Website Link</a>)

MIDI Out Series Articles (📖<a href="https://intercom.help/multitracks/en/articles/5354268-midi-out-series-1-connect-your-playback-hardware" rel="nofollow noopener noreferrer" target="_blank">Article Link</a>)

- Cloud Pro Product Page (🌐<a href="https://www.multitracks.com/products/cloud/" rel="nofollow noopener noreferrer" target="_blank">Website Link</a>)
- MIDI Out Series Articles (📖<a href="https://intercom.help/multitracks/en/articles/5354268-midi-out-series-1-connect-your-playback-hardware" rel="nofollow noopener noreferrer" target="_blank">Article Link</a>)

A brief guide on saving MIDI cues to the cloud for future recall in Playback, and troubleshooting tips.

Before Getting Started

How to save MIDI cues to the cloud

How saving works

Saving MIDI to the cloud from Playback

Confirming MIDI is saved to the cloud

Troubleshooting saving errors

Other Helpful Links