Each product purchased on the website will be available for 48 hours after the initial download.
Download expirations are not applicable to Playback and content is always accessible from the cloud in Playback; regardless of Cloud Pro subscription tier.
Cloud Pro Intro or higher is intended for customers needing regular (weekly) access to content from the MultiTracks.com catalogue. If a download has failed or content was not retrieved successfully from MultiTracks.com, the MultiTracks.com support team is happy to help! Contact support using the chat on the bottom right of our website when signed into your account, or by email directly at Support@MultiTracks.com.