We’ve designed a smooth and simple onboarding experience to help you and your team hit the ground running with MultiTracks One. During your 30-minute session, you'll meet with a MultiTracks Customer Success rep who will walk you through the essentials and answer any questions along the way.
Here’s what we’ll cover:
1. Access & Setup
Confirm login
Ensure access to essential tools
2. Team Configuration
Add team members
Assign permissions and add to setlists
3. First Setlist Creation
Build your first setlist
Sync with Playback, ChartBuilder, and RehearsalMix
4. Help Center + Training Walkthrough
Walk through Help Center and Training Center
Optional Post-Sunday check-in
What’s Not Included:
App or device troubleshooting
Billing, plan changes, or cancellations
Licensing or copyright support
Subscription clarification (please confirm plan details beforehand)
For technical support or other inquiries, please reach out using the website messenger, or email us at support@multitracks.com.